Terms of Sale

Please review the following Terms of Sale (Clozette Pte Ltd) before proceeding to place an order online. Please note Terms of Sale are subjected to change without notice. Users are advised to check the content before making any transaction.


All products & prices, specifications, content & features depicted in this website are subjected to change at any time without notice.

Product descriptions such as weights & dimensions are approximate & are provided for reference purposes only. The actual colors of the product may vary from those of the images in the website due to the specifications or settings of your computer.  


Prices are quoted in Singaporean Dollar (SGD), with the estimated US Dollar (USD) indicated in the product description page.  Prices quoted are exclusive of shipping charges.  Prices are inclusive of 7% Singapore GST (Goods & Services Tax), but the prices are exclusive of relevant local duty and import tax (if applicable) for countries outside of Singapore.

Kindly note that the final price will be invoiced in Singapore dollar, in accordance with the applicable exchange rate on the day your credit card company processes the transaction. 

Shipping costs will be indicated based on preferred shipping mode and total order cost when you place an order.  Please refer to Shipping Policy for more information on shipping charges.

We reserve the right to apply changes to product prices, availability and specifications at our discretion. 


All orders are subject to acceptance & availability. 

We offer products for sale that are in stock & available for dispatch. Once you have placed your order, you will receive an email confirmation regarding the details of your order. The item will be shipped out within 3 business days after the confirmation. A reference number will be emailed to you for shipment tracking purposes.

Because we work so quickly to ship you your order, it is not possible for us to alter your order or cancel your order once it enters our system. This includes not being able to change the delivery address. You may place an additional order at any time. Therefore, before you process your payment, just do a quick check to ensure everything is in order and to your satisfaction.


Payment can be made via credit card or PayPal account, a secure online payment gateway that encrypts your card details in a secure host environment.

When you make an order with our website, you confirm that the credit/debit card that is being used is yours. All credit/debit card holders are subjected to validation checks and authorization by the card issuer. If the issuer of your payment card refuses to authorize payment to us, we seek your understanding that we will not be liable for any delay or non-delivery.


Some countries may impose duties on imports, which are levied when the delivery reaches the specified destination. You will be responsible for payment of any such import duties and taxes. Customs policies vary widely from country to country and we seek your understanding that we have no control over custom duties and taxes. We are unable to advise on these charges and recommend that you contact the local customs office for further information before placing your order. 

Please also note that the recipient is considered the importer of record and you must comply with all applicable laws and regulations of the country for which the Goods are destined. We will not be liable for any breach by you of any such laws.

Your privacy is important to us and we would like our international Customers to be aware that cross-border deliveries are subjected to opening and inspection by customs authorities. 


We warrant to you that any Good(s) purchased from us through the website are of satisfactory quality and reasonably fit for all the purposes for which goods of such kind are commonly supplied.

Our liability for losses you – the customer – suffer as a result of us breaking this agreement shall be limited to the purchase price of the Good(s) you purchased

We are not liable for any indirect losses which happen as a result of the main loss or damage and which are not foreseeable by you and us, including but not limited to loss of income or revenue; business; profits or contracts; anticipated savings or data, however arising and whether caused by tort (including negligence), breach of contract or otherwise.

Nothing in these Terms and Conditions shall be construed so as to exclude or limit our liability for death or personal injury caused by our negligence, fraud or fraudulent misrepresentation, or any matter for which it would be illegal for us to exclude, or attempt to exclude.


We reserve the right to terminate the Contract at any time and claim damages for breach of Contract if we suspect that you have made a fraudulent misstatement to us, whether orally or in writing, prior to or after entering into the Contract.

Please contact us at askshoppe@clozette.co with any questions regarding this Agreement.

The other sections - SHIPPINGEXCHANGE, REFUND and RETURN POLICY also constitute as part of this Terms of Sale Agreement.  Do visit these sections for more information.

Last updated on 25 January, 2020.

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